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New Report Finds Soft Drink Brands Losing Their Fizz Due To Confusion And Lack Of Emotional Consistency

Analysis from creative data provider DAIVID reveals confusion a top 5 emotion among two-thirds of soda brands tested, hurting campaign effectiveness

Barney Worfolk-Smith

Barney Worfolk-Smith

27 May 2025

LONDONMay 27, 2025 – Consumers are being left confused and unsure how to feel about the majority of soft drink brands. That’s according to new data from DAIVID, which found that confusion is among the top emotions people feel when watching soda ads.

DAIVID – a global AI company powering the ad ecosystem with #CreativeData – used its advanced creative testing technology to analyse the effectiveness of hundreds of ads from leading soft drink brands across YouTube, TikTok, Facebook and Instagram.  

Unlike traditional panels, DAIVID’s AI models – powered by facial coding, eye tracking, and survey data, combined with computer vision and listening APIs – deliver instant insights into how ads perform.

The research found that confusion was among the top five emotions for viewers of ads from two-thirds of the brands studied. Meanwhile, over half (59%) of the ads tested were more likely to confuse audiences than the industry average. The research also found a lack of emotional consistency across different social channels from soda brands is making the effectiveness of their campaigns fizzle out. 

While brands such as Coke and Gatorade topped DAIVID’s creative effectiveness rankings after generating similar intense emotions whether the content was on Instagram, TikTok or YouTube, some soda brands were inconsistent, generating widely different emotions.

Other key findings include: 

> Coca-Cola and Gatorade ads were the most effective overall. Using DAIVID’s Creative Effectiveness Score (CES) – a composite metric combining attention, emotion and memory – Coca-Cola’s ads generated the highest average of 6.1/10, closely followed by Gatorade with 6/10. Both well above the CES norm of 5.8;

> A major success factor for Coke and Gatorade was emotional consistency through what John Bartle phrased, ‘imaginative repetition’. No matter what channel, their content generated similar emotions through calling on solid brand foundations. For example, from festive long-form films to influencer collabs, Coke’s content evoked the same top 5 emotions: warmth, nostalgia, joy, amusement and craving;

> However, there were striking inconsistencies in how some advertisers made their audiences feel from one channel to the next. A third of the assessed brands delivered a disjointed emotional journey that, in some cases, actively harmed brand perception.

DAIVID’s Chief Growth Officer, Barney Worfolk-Smith, said: “Our report highlights the critical need for brands to be coherent and consistent across all their communication channels. We found soft drink ad viewers were often left feeling more dizzy than fizzy, with confusion present in the top 5 emotions for two-thirds of the brands we tested. Confusion is the ultimate effectiveness killer – once it enters the frame, it suppresses all other emotions.  

“Brands that evoke the same clear, consistent emotional responses across every format and platform, like Coca-Cola, perform significantly better. Instead, some of the soda brands are delivering ‘fragmented feels’ – a disjointed emotional experience that actively harms brand perception.”

DAIVID’s AI solutions are built for the speed and complexity of today’s content landscape. Designed to handle high volumes of creative across multiple formats and platforms, the platform allows marketers to instantly assess the emotional and business impact of ads – and benchmark against competitors. 

Conclusion

Methodology

DAIVID’s Soft Drinks Study was compiled using its advanced, AI-powered creative testing platform. Trained using tens of millions of human responses to ads, the solution predicts the emotions an ad will generate, the amount of attention it will generate and its likely impact on brand and business metrics – enabling advertisers to measure the effectiveness of their ad campaigns at scale. AI models are built by combining facial coding, eye tracking and survey data with computer vision and computer listening APIs. Altogether, 200 soft drink ads from nine brands across four different channels (YouTube, Facebook, Instagram and TikTok) were included in the study, which was conducted in February 2025. The nine brands tested were: Fanta, Pepsi, Dr Pepper, Coca-Cola, Sprite, Mountain Dew, Lucozade, Gatorade and Red Bull.

To find out more about DAIVID, click here

 

About DAIVID

DAIVID is a global AI company powering the ad ecosystem with #CreativeData – the untapped signal of ad effectiveness – at unprecedented scale and depth.

Its human-trained, AI-powered technology analyses video and image content to predict creative attention, 39 emotions and impact on brand metrics, giving ad platforms and marketers access to fast, actionable insights to dramatically improve performance and strategy. 

With simple API integrations, DAIVID’s Creative Data Feed supercharges ad performance and media strategy across the ad tech ecosystem. Ad tech providers integrate the data feed to enhance the performance and functionality of their platforms, while brand marketers and agencies use DAIVID to measure, benchmark and optimise the impact of their marketing.

Headquartered in London, but with operations across the US and Japan, DAIVID is on a mission to make #CreativeData – the single most important factor in driving ad performance – a foundational layer in the ad tech ecosystem. Partners include ad platforms such as Kinetiq, CreativeX and Mass Analytics, as well as global brands and agencies including Nike, Snapchat, and WPP.